Exclusive check printer of Bluebird Checks

Help

Harland Clarke Help / FAQ

I just opened a Bluebird account. What documentation do I need to order checks?
You will need your checking account number provided from Bluebird. To find this number, log into your Bluebird Account, go to Settings, and then go to Order Bluebird Checks and click "order". Your Bluebird Account number for checks is located on this page. Your account information MUST match the records on file with Bluebird. Please review all of the information you enter, double-checking it against the information on your existing Bluebird account. For your security, if the information you have provided is not accurate, there may be a delay in the processing of your order. All orders are subject to verification.

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What payment options do I have?
We accept all major credit cards (American Express, Mastercard, Visa, and Discover).

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How long does it take to receive my checks?
You should receive your checks within 7 business days from the time we receive your order.

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How do I reorder checks online?
Go to www.hc-bluebirdchecks.com and fill in your Account Number, Zip Code, Email Address and Phone Number and Harland Clarke will begin your order.

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How do I contact Harland Clarke about my checkbook order?
Call us at 1-855-852-9534 or email bluebirdsupport@harlandclarke.com for inquiries regarding your checks.
For inquiries regarding your Bluebird account please contact Bluebird's customer service: 1-877-486-5990 or click here

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How do I change or cancel my order?
We apologize, but we are unable to change or cancel an order online. Please call 1-855-852-9534, Monday through Friday from 7:00 a.m. to 9:00 p.m. CST, Saturday from 8:30 a.m. to 12:30 p.m. and 1:00 p.m. to 5:00 p.m. CST. Se habla Espanol.

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What do I do if there's an error on my order?
Please call 1-855-852-9534 and speak with a representative for assistance. Our business hours are Monday through Friday from 7:00 a.m. to 9:00 p.m. CST, Saturday from 8:30 a.m. to 12:30 p.m. and 1:00 p.m. to 5:00 p.m. CST. Se habla Espanol.

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How can I check on the status of my order?
For the status of your check order please call 1-855-852-9534. Please wait at least 24 hours after submitting your order before contacting us.

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How can I tell if the order I just placed was actually submitted?
You should receive a confirmation sent to the e-mail address you provided within 24 hours of placing your order. If you do not receive the confirmation e-mail, it is likely the order did not reach us and you will need to call us at 1-855-852-9534. Please wait at least 24 hours after submitting your order before calling.

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What should I do if I placed an order but did not receive a confirmation?
You may check the status of a pending order at 1-855-852-9534. Please wait at least 24 hours after submitting your order before calling.

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